Monday, 27 May 2013

MODEL PERNIAGAAN(Kumpulan) : Yazid Burger Bakar



STRATEGI ASAS



Misi
 Yazid Burger Bakar menjalankan perniagaan makanan iaitu Burger Bakar , lebih dikenali dengan Burger YB yang bermaksud ‘Yang Besar’.

Skop produk/pasaran
Perniagaan ini khusus menjual burger  yang mempunyai 3 pilihan saiz  patti daging iaitu 1 kg, 500gm atau 250gm. Kini skop perniagaan diperluaskan bukan sahaja penjualan di kedai tetapi dengan pelbagai cara penjualan iaitu penghantar ke rumah dan tempahan untuk kenduri atau jamuan.

Perbezaan asas
Perbezaan utama dengan Yazid Burger Bakar adalah saiz burger yang ditawarkan berlainan dengan yang terdapat di pasaran selain itu menu burger yang pelbagai perisa lagi kreatif yang menarik minat pelanggan serta kepelbagaian cara jualan.

SUMBER STRATEGIK

Aset Strategik
 ‘’Lokasi adalah penentu untuk sesuatu perniagaan buger itu akan maju atau tidak. Pemilihan lokasi adalah amat penting dan mestilah berdasarkan laluan yang strategik. Contohnya di kawasan taman, 7-Eleven, jalan masuk dan lain-lain lagi. Dilarang untuk memulakan perniagaan buger dikawasan yang lebih dari 5 peniaga buger.
Sebagai contoh di kawasan Bintang, Seksyen 7. Lebih dari 10 peniaga buger yang bertumpu di kawasan ini. kesannya akan dapat dilihat melalui jualan dan keuntungan” menurut pandangan Yazid, pemilik Yazid Burger Bakar yang kini beroperasi di Kompleks Perniagaan Anjung 7, Seksyen 7, Shah Alam, Selangor.

PERKONGSIAN RANGKAIAN

Yazid Burger Bakar telah meluaskan rangkaiannya di sekitar kawasan Shah Alam, terdapat 2 cawangan setakat ini. Selain itu kepelbagaian menu , bukan sahaja burger tetapi terdapat pilihan lain bagi pelanggan iaitu makanan barat seperti chicken chop dan sebagainya.
Pelbagai promosi dilakukan antaranya memberi Burger Percuma dan mengadakan Pertandingan Makan Burger.

 

ANTARAMUKA PELANGGAN

Sasaran pelanggan
Sasaran pelanggan kedai ini adalah golongan bekerjaya mahupun keluarga yang suka makan makanan ringan ataupun makanan barat pada waktu tengah hari atau malam . Selain itu kedai ini juga mejadi tempat untuk golongan muda menjalankan perbincangan sehingga lewat malam.

Pencapaian dan sokongan
Kedai ini telah mempunyai satu cawangan baru di Sri Nilam, Ampang. Kedai ini terkenal dengan penjualan burger berbanding kedai lain disekitarnya. Selain daripada sambutan yang baik daripada bangsa Melayu, kedai ini juga turut dikunjungi oleh bangsa lain yang sering makan disitu.
Yazid Burger juga memberi panduan kepada sesiapa yang berminat mengusahakan perniagaan Burger. Yazid Burger menawarkan perusahan francais yang terdiri daripada 3 pakej iaitu Kiosk YB(15K), Mobile YB(100K) dan Outlet YB(250K). Latihan dan peralatan berserta bekalan bahan dalam tempoh masa tertentu ditawarkan kepada penguasaha yang berminat.

Yazid Burger mendapat sambutan yang memberangsangkan daripada semua peminat Burger dan kini terdapat satu outlet baru di buka di Lot 2, G-S4, Pusat Perniagaan Anjung 7. Kedai baru kami terletak di belakang Universiti Selangor ( Unisel ).

Struktur harga
Kedai ini menawarkan harga yang berpatutan seperti dengan harga makanan di kedai lain.

Friday, 24 May 2013

Profile of Funding Agencies

Tabung Ekonomi Kumpulan Usaha Niaga (TEKUN)

TEKUN Nasional telah diwujudkan hasil daripada resolusi Konvensyen Ekonomi Bumiputera Pulau Pinang pada tahun 1994 yang mencadangkan agar satu sistem penyaluran modal tambahan dengan mudah, cepat dan tidak membebankan dilaksanakan bagi mengatasi masalah akses usahawan kecil Bumiputera kepada pembiayaan perniagaan. Dalam tahun 1995, Universiti Sains Malaysia (USM) telah melaksanakan projek perintis Tabung Ekonomi Kumpulan Usaha Niaga (TEKUN) di Pulau Pinang. Seterusnya projek perintis ini dikembangkan ke Jeli, Kelantan pada tahun 1996 dan ke Besut, Terengganu pada tahun 1997. Selaras dengan kemajuan dan arus pemodenan, penjenamaan semula dan hala tuju baru Yayasan TEKUN Nasional pada 12 Februari 2008 telah memperlihatkan Yayasan TEKUN Nasional telah diberi nama baru iaitu TEKUN Nasional yang berperanan bukan hanya sekadar sebagai agensi memberi pembiayaan bahkan turut memainkan peranan dalam pembangunan keusahawanan dan memberikan perkhidmatan sokongan.

VISI
TEKUN Nasional sebagai Institusi Strategik Pembiayaan Mikro dan Pembangunan Usahawan Yang Unggul.

MISI
Menyediakan Pembiayaan Mikro Dan Perkhidmatan Sokongan Pembangunan Keusahawanan.

OBJEKTIF
                  o   Menyediakan pembiayaan usahaniaga secara mudah dan cepat
o   Menyediakan maklumat keusahawanan dan peluang-peluang perniagaan
o   Menyediakan khidmat bimbingan dan sokongan kepada para usahawan yang menyertai program TEKUN.
o   Mewujudkan Komuniti Usahawan TEKUN yang berdaya usaha, inovatif dan progresif serta jaringan perniagaan.
o   Memupuk Budaya Keusahawanan di kalangan rakyat Malaysia.
o   Menggalakkan Budaya Menabung di kalangan usahawan TEKUN.

 
HDC ( Halal Industry Development Corporation )

Mengenai HDC

Perbadanan Pembangunan Industri Halal

Halal bukan sekadar satu cara hidup - ia adalah industri global. Dengan kepentingan dalam sektor perdagangan di seluruh dunia, Pembangunan Halal telah menjadi penyumbang utama kepada semua aspek pertumbuhan ekonomi. Ditubuhkan pada 18 September 2006, Perbadanan Pembangunan Industri Halal menyelaraskan keseluruhan pembangunan industri halal di Malaysia. Memberi tumpuan kepada pembangunan piawaian audit Halal, dan pensijilan, serta pembinaan kapasiti bagi produk dan perkhidmatan halal, HDC menggalakkan penyertaan dan memudahkan pertumbuhan syarikat Malaysia dalam pasaran Halal global. Hasrat untuk membina komuniti Halal global, HDC membawa industri Halal Malaysia dalam serentak ke arah matlamat yang sama. Dengan memupuk pertumbuhan dan penyertaan perniagaan tempatan ke pasaran Halal global, HDC menetapkan bar untuk amalan terbaik Halal di Malaysia untuk memperkayakan pembangunan standard Halal di peringkat global. Melalui pengetahuan dan pengalaman yang sukar ditandingi, HDC adalah pintu masuk ke arah pemahaman yang lebih baik Halal bagi semua.

 
Wawasan:    

Malaysia sebagai Hab Halal Global                                      

 
Misi:   

Untuk mewujudkan nilai untuk perniagaan yang mengambil bahagian dalam Industri Halal Global dan memberi manfaat kepada ekonomi Malaysia

 Peranan dan Tanggungjawab

HDC adalah respons Malaysia kepada momentum kini membina di seluruh dunia, bagi produk yang berkualiti dan perkhidmatan yang lebih baik sebagai keuntungan keyakinan pengguna dalam proses Halal. Ia akan menyediakan pengeluar, pengedar, peruncit, usahawan, penyelidik dan pelabur semua bantuan yang diperlukan untuk menembusi pasaran halal global melalui penggunaan pengalaman dan kepakaran Malaysia dalam sektor makanan dan bukan makanan. Peranan dan tanggungjawab HDC itu:

·         Menerajui pembangunan piawaian audit Halal, dan prosedur pensijilan dalam usaha untuk melindungi integriti halal

·         Untuk mengarah dan menyelaras pembangunan industri Halal Malaysia di kalangan semua pemegang kepentingan - kedua-dua sektor awam dan swasta

·         Untuk menguruskan bangunan kapasiti bagi pengeluar produk Halal dan penyedia perkhidmatan yang berkaitan

·         Untuk menyokong pelaburan ke dalam industri Halal Malaysia

·         Untuk memudahkan pertumbuhan dan penyertaan syarikat Malaysia dalam pasaran Halal global

·         Untuk membangunkan, mempromosi dan memasarkan jenama Halal Malaysia

·         Untuk mempromosikan konsep barangan dan perkhidmatan yang Halal dan yang berkaitan

 
Perbadanan Nasional Berhad (PNS)

Perbadanan Nasional Berhad (PNS) is an agency owned by Ministry of Finance Incorporated (MOF Inc.) with the mandate to lead the development of Malaysia’s franchise industry.

PNS aims to develop the franchise industry while increasing the number of franchise entrepreneurs through its expertise in providing quality service and products. PNS plays a role in spearheading the growth of the country’s franchise industry in order to fulfill their goal of producing more franchise entrepreneurs in the business world. One of the main objectives of PNS is to develop local products and market them abroad.

PNS also provides guidance and special schemes for franchisors and franchisees and welcomes franchise partners to Malaysia.

Based at the Menara PNS, Bangsar South City, PNS also has five corridor offices which are the East Coast Economic Region, North Corridor Economic Region, Iskandar Development Region, Sabah Region, and Sarawak Region which are ready to carry out their duty in producing more franchisors and franchisees of international class.

FRANCHISOR FINANCING SCHEME
 Objectives
·         To provide financial assistance to franchisors / master franchisees to expand their business

·         To encourage and facilitate assistance to franchisors to venture into international expansion

·         To assist franchisors / master franchisees in strengthening their capabilities and capacity to support franchisees for business expansion         

RANCHISE MICRO-FINANCING SCHEME (SPKF)
To help entrepreneurs venturing into franchise businesses and generate additional income, the Government through the Ministry of Domestic Trade, Co-operatives and Consumerism (MDTCC) has introduced Franchise Micro-Financing Scheme which offers a maximum funding up to RM50, 000.
The scheme provides financing to prospective entrepreneurs to venture into micro-franchising which offers systematic and less risky businesses.      

Objective
The scheme aims to provide small financial assistance (micro-franchising) to the local franchisee of low and middle income with a maximum financing up to RM50, 000.

 

Perbadanan Usahawan Nasional Berhad (PUNB)
PUNB : "Your Success Our Aspiration"

Perbadanan Usahawan Nasional Berhad (PUNB) is Malaysia’s national entrepreneur development corporation.
PUNB OPERATIONS
To develop Bumiputera entrepreneurs  in strategic and high potential businesses. This is in line with the National Development Policy (NDP) to build a dynamic, resilient and progressive Bumiputera Commercial and Industrial Community (BCIC).

To develop truly professional, highly ethical and genuine Bumiputera entrepreneurs; whose involvement and contribution is pivotal to the country's economic growth.

PUNB's business operations are focussed on providing integrated entrepreneur development packages to assist Bumiputera entrepreneurs in Retail and Small and Medium sized Enterprise (SME) sectors. These development packages are designed to help Bumiputera entrepreneurs develop business acumen, maintain a profitable venture, and shape their enterprise; par excellence.

VISION, MISSION & OBJECTIVES

Our Vision
To be the premier centre of excellence in entrepreneurial development.
Our Mission
To provide opportunities to Bumiputera entrepreneurs to achieve business success; through the provision of financial and corporate support.
Our Objectives
·         To increase the quantity and enhance the quality of Bumiputera entrepreneurs in the industrial and commercial sectors.

·         To promote the development of resilient Bumiputera entrepreneurs in strategic industries.

·         To instil entrepreneurial culture amongst Bumiputera entrepreneurs, and equip them with adequate knowledge and experience

Thursday, 23 May 2013

GLC CEO

 

TNB -  Dato’ Ir Azman Mohd

 


Dato’ Ir Azman Mohd, 54 years of age, was appointed as the Chief Operating Officer/Executive Director of Tenaga Nasional Berhad (TNB) on 15th April 2010. He is a Board member of TNB and several other subsidiaries. He is also actively involved in International Conference on Electricity Distribution (CIRED) Malaysia and was appointed as Chairman from 2008 to 2010. He is now in the process establishing Institute of Asset Management (IAM UK) Malaysian Chapter. Dato’ Ir Azman has held several key positions in TNB for the past 31 years. He started his career in TNB as an electrical engineer at District Office and gradually positioned himself to higher posts at various offices over the years, holding positions such as District Manager, State General Manager and General Manager of Strategic Management & Organization Development at the Head Quarters before he was appointed as Senior General Manager TNB (Operational Region 2) in 2006. Assuming office on 14 November 2008 as Vice President (Distribution), Dato’ Ir. Azman emphasizes on the importance of enhancing customer service level through the introduction of Customer Charter and Internal Service Standard. He also believes that a systematic model or plan that incorporates compliance, standards, consistency and service levels, together with the right people are vital to make it happen. He obtained his Diploma in Engineering from the England Newark Technical College, United Kingdom in 1976 and degree in Engineering from the University of Liverpool in 1979. He then obtained his Master in Business Administration from University Malaya in 1996.

MAS - Ahmad Jauhari Yahya


 

Managing Director/Group Chief Executive OfficerPrior to his appointment in MAS, Ahmad Jauhari was Managing Director/CEO of Premium Renewable Energy (M) Sdn Bhd. He has had a vast and diverse working experience in various industries which includes oil & gas, publication, engineering, power and energy.
He started his career with ESSO Malaysia Berhad before joining The New Straits Times Press (M) Berhad, where he rose to the rank of Senior Group General Manager, Production and Circulation in 1990.
In 1992, he went to become Deputy Managing Director and was subsequently made Managing Director of Time Engineering Berhad in the same year.
He then served as the Managing Director of Malaysian Resources Corporation Berhad and Malakoff Berhad.
Ahmad Jauhari is also not new in managing organizations on the international front as he had also served as Director and Chairman of Executive Committee of Central Electricity Generating Company Limited (Jordan) and a Director of Shuaibah Expansion Project Company Limited (Saudi Arabia). He is also the former Honorary President of Penjanabebas (Association of Independent Power Producers in Malaysia).

Petronas-Tan Sri Dato’ Shamsul Azhar Abbas


 

Shamsul Azhar Abbas, is the President and Chief Executive of Petroliam Nasional Berhard (PETRONAS), the national oil and gas company of Malaysia. He serves as Chairman of the Board of several key PETRONAS subsidiaries, including wholly-owned exploration and production arm PETRONAS Carigali Sdn. Bhd. (MLNG), and public-listed Malaysia International Shipping Corporation (MISC) Berhad. Currently he is also the Acting Chairman of the Board of Directors of  PETRONAS. Dato’ Shamsul Azhar has led several of the Group’s key corporate developments, including the development of the Kerteh and Gebeng Integrated Petrochemical Complexes and the Melaka Refinery Complex, as well as the acquisition of Engen Limited.
Prior to his appoitnment as President and Chief Executive in February 2010, Dato’ Shamsul Azhar served in Various senior management positions, including those of Vice President, Logistics and Maritime Business; Vice President, Exporation and Production Business. Between 2004 and 2008 he was also President/CEO of MISC Berhad.
He was conferred the Darjah Indera Mhakota Phang (DIMP) by the Sultan of Pahang and received the Honor du Merit from the government of the French Republic. He is also the Pro-Chancellor of Universiti Teknologi PETRONAS (UTP), a member of the Board of Trustees of the Razak School of Government (ROSG), Universiti Tun Abdul Razak (UNIRAZAK)   and Chairman of the National Trust Fund of Malaysia.
Dato’ Shamsul Azhar holds a Bachelor’s degree in Political Science and Economics from Universiti Sains Malaysia, a Master’s of Science (MSc) in Energy Management from the University of Pennsylvania and a Technical Diploma in Petroleum Economics from the Institu Francais de Petrole in Paris.


Media Prima - Dato Amrin Bin Awaluddin

 


Dato Amrin Bin Awaluddin has been Group Managing Director of Media Prima Bhd since September 1, 2009. Dato Bin Awaluddin served as the Chief Operating Officer of Media Prima Berhad. He served as a Group Advisor of Media Prima Bhd. Dato Bin Awaluddin served as the Chief Executive Officer and Chief Financial Officer of Sistem Televisyen Malaysia Berhad, a subsidiary of Media Prima Bhd. He served as the Chief Executive Officer of ntv7, a subsidiary of Media Prima Bhd. He ... served as the Chief Executive Officer of TV3 Television Network Ltd. (TV3), a subsidiary of Media Prima Bhd. He served as the Chief Executive Officer of Natseven TV Sdn Bhd until April 2008. He served as the Chief Financial Officer of Media Prima Bhd. Dato Bin Awaluddin worked at BBMB Discount House Berhad as a Dealer in 1989 and joined RHB Bank Berhad as an Officer in 1990. Dato Bin Awaluddin served at Amanah Merchant Bank Berhad from 1990 to 1996 and recently served as a Manager of Capital Markets. He joined Renong Berhad as a Senior Manager in 1996 and then served as its Senior General Manager from 1997 to 1999. From 1999 to May 2001, he served as a Special Assistant to the President of Malaysian Resources Corporation Berhad. He serevd as the Chief Operating Officer of Putra Capital Berhad from June 2001 to October 2001. Dato Bin Awaluddin has been a Director of Sistem Televisyen Malaysia Berhad since September 27, 2000 and Media Prima Bhd since September 1, 2009. He has been a Non-Independent Non-Executive Director of New Straits Times Press Bhd since September 4, 2009. He served as a Director of TV3 on September 27, 2000 and Media Prima Bhd since September 27, 2000. Dato Bin Awaluddin holds a Bachelor of Business Administration (Honours) from Acadia University, Canada and a Master of Business Administration in Finance with Distinction from University of Hull.
As the largest media group in Malaysia, Media Prima Berhad controls several television networks, newspapers, publications and radio stations. A series of TV network acquisitions saw Media Prima becoming the sole owner of all private free-to-air television network in the country. Apart from the local operation, the company also has spread its wings overseas, with its first off-shore venture secured in Philippines last year.



 

ICT CEO


Michael Lai

P1 CEO Awarded ICT Personality of the Year in 2012 PIKOM Leadership Awards

Kuala Lumpur, (13 Nov 2012) – CEO of South-East Asia’s 4G broadband pioneer Packet One Networks Sdn. Bhd. (P1), Michael Lai was recently named the ICT Personalityof the Year at the 2012 PIKOM Leadership Awards.
 
The PIKOM Leadership Awards is an annual event that recognises achievements of individuals in the ICT industry with the following categories – ICT Personality of the Year, ICT Organisation of the Year, Member Excellence Awards, and CIO Excellence Awards.
Individuals conferred for this award has to demonstrate exemplary growth and performance in the ICT industry. They must also have a history of serving the industry and show prominent contribution to the ICT industry in the country.

“I share this award with my team members in P1, as well as our business partners who believed in our “Broadband for All” mission. This award is the result of a strong team believing in the same dream, works hard and never gives up. My heartfelt appreciation to each and every one of our team members who has walked alongside with P1 in the last four years,” said Lai.

Michael has been contributing to the ICT industry in Malaysia for the last 20 years. Among some of his key milestones include major involvement during the golden days of Internet. In addition, he was among the pioneers leading the launch of 3G services and later pushed the adoption of fixed broadband in Malaysia. In 2008, Lai led P1 and launched the first 4G provider in Malaysia and South East Asia. With his in-depth knowledge in the industry, Michael is also the first Malaysian to be appointed as the WiMAX Forum Board Member and a Member of the 4G Global TD-LTE Initiative Steering Committee, representing the South East Asia region.
 
Steve Ballmer
Steve Ballmer joined Microsoft on June 11, 1980, and became Microsoft's 30th employee, the first business manager hired by Gates.
Ballmer was initially offered a salary of $50,000 as well as a percentage of ownership of the company. When Microsoft was incorporated in 1981, Ballmer owned 8 percent of the company. In 2003, Ballmer sold 8.3% of his shareholdings, leaving him with a 4% stake in the company. The same year, Ballmer replaced Microsoft's employee stock options program.
During the subsequent 20 years, Ballmer headed several Microsoft divisions, including operations, operating systems development, and sales and support. From February 1992 onwards he was Executive Vice President, Sales and Support. He was then President of Microsoft from July 1998 to February 2001. Ballmer led Microsoft's development of the .NET Framework.
In January 2000, Ballmer was officially named Chief Executive Officer.[4] As CEO, Ballmer handled company finances, however Gates remained chairman of the board and still retained control of the "technological vision" as chief software architect. Gates relinquished day-to-day activities when he stepped down as chief software architect in 2006, while staying on as chairman, and that gave Ballmer the autonomy needed to make major management changes at Microsoft.
In 2009, and for the first time since Bill Gates resigned from day-to-day management at Microsoft, Ballmer made the opening keynote at CES.
Under Ballmer's tenure as CEO, Microsoft’s annual revenue surged from $25 billion to $70 billion, while its net income has increased 215 percent to $23 billion. Although these gains have come from the existing Windows and Office franchises, Ballmer also built new businesses such as the data centers division ($6.6 billion in profit for 2011) and the Xbox entertainment and devices division ($8.9 billion). In terms of leading their company's total annual profit growth, Ballmer’s tenure at Microsoft (16.4 percent) has surpassed the performances of other well-known CEOs such as General Electric’s Jack Welch (11.2 percent) and IBM's Louis V. Gerstner, Jr. (2 percent). This diversified product mix has helped to offset the company's reliance on PCs and mobile computing devices; in reporting quarterly results during April 2013, while Windows Phone 8 and Windows 8 have not managed to increase their market share above single digits, the company increased its profit 19 percent over the previous quarter in 2012, as the Microsoft Business Division (including Office 365) and Server and Tools division are each larger than the Windows division.
Since Bill Gates' retirement, Ballmer oversaw a "dramatic shift away from the company’s PC-first heritage", replacing most major division heads in order to break down the "talent-hoarding fiefdoms", and Businessweek said that the company now had "arguably now has the best product lineup in its history". Ballmer has been instrumental in driving Microsoft’s cloud computing strategy, with acquisitions such as Skype.[4] In addition, a recent Reuters/Ipsos poll found that just under half of 853 respondents between the age of 18 and 29 believed that Microsoft is cooler now than it was last year, due to a coordinated marketing blitz around its Surface tablets advertising its Modern UI interface.
However, Ballmer has attracted criticism for Microsoft's share price which has been stagnant during his tenure, as well as failing to capitalize on several new consumer technologies.[6] In May 2012, hedge fund manager David Einhorn called on Ballmer to step down as CEO of Microsoft. "His continued presence is the biggest overhang on Microsoft's stock," Einhorn said in reference to Ballmer.[15] In a May 2012 column in Forbes magazine, Adam Hartung described Ballmer as "the worst CEO of a large publicly traded American company", saying he had "steered Microsoft out of some of the fastest growing and most lucrative tech markets (mobile music, handsets and tablets)".
On June 19, 2012 Ballmer revealed Microsoft's new tablet device called Microsoft Surface at an event held in Hollywood, Los Angeles.
There has been a list of potential successors to Ballmer as Microsoft CEO, however all have departed the company: Jim Allchin, Brad Silverberg, Paul Maritz, Nathan Myhrvold, Greg Maffei, Pete Higgins, Jeff Raikes, J. Allard, Robbie Bach, Bill Veghte, Ray Ozzie, Bob Muglia and Steve Sinofsky.
Ballmer has also served as director of Accenture Ltd. and a general partner of Accenture SCA since October 2001.
John Thompson

Chairman of the Board/Director, Symantec Corp
Director, United Parcel Service Inc (UPS)
Director, Seagate Technology PLC
Age: 62
Mr. Thompson has served as Chairman of the Board since April 1999. He has been Chief Executive Officer of Virtual Instruments, a virtual infrastructure optimization company, since May 2010. Mr. Thompson served as our Chief Executive Officer from April 1999 to April 2009 and as President from April 1999 to January 2002. Mr. Thompson joined Symantec after 28 years at International Business Machines Corporation (IBM), a global information technology company, where he held senior executive positions in sales, marketing and software development. He last served as a general manager of IBM Americas and a member of the company's Worldwide Management Council. Mr. Thompson is a member of the board of directors of Seagate Technology, Inc. and United Parcel Service, Inc. He has previously served as a director of a variety of companies, including NiSource, Inc. Mr. Thompson holds a bachelor's degree from Florida A&M University and a master's degree from MIT's Sloan School of Management. On July 26, 2011, John W. Thompson notified us that he will not stand for re-election as a director when his term expires immediately prior to our Annual Meeting.
Satoru Iwata

Born  December 6, 1959
Sapporo, Japan 
First game  Super Billiards 
Satoru Iwata is the current president of Nintendo. He became president in 2002. Satoru used to work at HAL as a programmer and helped create major games such as Kirby's Dream Land. In 1993, Satoru was promoted as the president of HAL Laboratory. On April 24, 2013, Iwata announced at the year end shareholders meeting that he was taking the role of CEO of Nintendo of America, alongside his duties and Global President. Former NoA CEO Tatsumi Kimishima was given the roll of Nintendo Corporate Ltd. Managing Director.

 Christopher Chan Hooi Guan
In 1996 Christopher Chan along with two partners set upthe software solutions company: The Media Shoppe (TMS).TMS started out producing web-based solutions for small and medium sized industries. Today, it has grown into one of Malaysia’s leading companies in developing world-class homegrown internet and mobile based applications andsolutions for more than 180 clients in 10 countries.TMS received the Multimedia Super Corridor (MSC) status in 1999 and was also listed on the MESDAQ market of BursaMalaysia. As a visionary CEO, Chris Chan is involved in theoverall management and the development of strategic directions of TMS Group. He was awarded the PIKOM Computimes ICT Award for ICT Entrepreneur of the Year in2001. He was also the finalist at the 2004 Ernst & Young ICT Entrepreneur of the Year Award.

Tengku Farith Rithauddeen
 
Technopreneur Tengku Farith Rithauddeen is the Chief Executive Officer and co-founder of SKALI, a pioneer in e-business and e-government services. SKALI burst onto the scene in the mid nineties when it successfully launched the Asian-based mirror website for the search engine Alta Vista, the world’s most popular search engine before the emergence of Yahoo and Google. SKALI was among the first nine companies to be awarded MSC Status and today has a workforce of more than 400.Guided by Tengku Farith, SKALI successfully negotiated the challenges posed by the dotcom bubble and managed to overcome it by sheer resilience and persistence. In 2002,Tengku Farith was selected as one of the 100 Global Leaders for Tomorrow (GLT) by the World Economic Forum. He became the first recipient of the Young Entrepreneur Award by theMalay Chamber of Commerce in 2004 and was awarded Most Outstanding Entrepreneur for2008 by the Asia Pacific Entrepreneurs Award (APEA) Organisation.
 

Usahawan Yang Menghasilkan Produk Sendiri


SUBWAY - Fred DeLuca

 


Nilai kekayaan 2,6 $ B Sehingga Mac 2013
Presiden dan Pengasas, Associates Doktor (Subway)
Umur: 65
Sumber Kekayaan: Restoran Subway, buatan sendiri
Residence: Fort Lauderdale, FL
Negara Kewarganegaraan: Amerika Syarikat
Pendidikan: Ijazah Sarjana Muda Sastera / Sains, University of Bridgeport
Status Perkahwinan: Berkahwin
Bil Anak: 1

Dalam tahun-tahun kebelakangan ini, Subway dikenali menerusi wajah pengiklanan Jared, yang telah kehilangan banyak berat badan, ia berkata, ini kerana cara pemakanan yang sihat di Kedai Sandwich Subway. Malah, Subway dan Jared kini telah bekerjasama dengan kerajaan untuk melawan obesiti di kalangan kanak-kanak, membuka satu lagi sejarah bagi Subway. Walau bagaimanapun, sejak empat dekad yang lalu, sebelum puluhan ribu kedai-kedai dan sebelum Jared, sejarah Subway bermula dengan DeLuca. Fred DeLuca, merupakan seorang graduan sekolah tinggi yang mencari jalan untuk membiayai pendidikan kolej.

Sejarah
Kedai Sandwich Subway bermula pada 1965 apabila seorang graduan sekolah tinggi ,Fred DeLuca memutuskan beliau perlu mencari jalan untuk membiayai pengajiannya  di kolej. Bekerja di tempat bergaji minimum, dia sedar bahawa sesuatu yang lebih diperlukan untuk mencapai matlamat beliau bagi memasuki kolej. Mujurlah pada musim panas itu, seorang rakan lama keluarganya kembali ke bandar dan datang melawat . DeLuca mengambil peluang, dan meminta nasihat pada, Peter Buck, tentang pembiayaan ke kolej.

Peluang
Idea untuk membuka kedai sandwic kapal selam sebenarnya datang dari Buck sebagai satu cara untuk DeLuca untuk membayai pengajian  ke kolej. Buck menawarkan DeLuca $ 1,000 sebagai pelaburan dalam perniagaan yang ingin dibuka. DeLuca menyewa sewa kedai, membina kaunter sandwic , membeli beberapa peralatan dapur dan ini permulaan yang membuka pintu baru bagi beliau. DeLuca mengatakan bahawa dia belajar dari pengalaman yang ditiba,  tiada pelan perniagaan, hanya cita-cita, nasib dan mengambil pandangan pelanggan.
Matlamat
Perniagaan yang dibuka tidak mendapat keuntungandan ada masanya mereka mereka mengalami kerugian  Walau bagaimanapun, DeLuca dan Buck masih mengorak langkah ke hadapan. Nama asal, " Pete's Submarines," ditukar kepada "Subway Pete" apabila mereka menyedari bahawa "Submarine Pete” yang berbunyi seperti Pizza Marin. Dalam tempoh setahun, mereka membuka kedai kedua dan tidak lama selepas itu, walaupun mengalami  kerugian , mereka tetap  membuka kedai ketiga. Mereka menetapkan matlamat untuk membuka 32 kedai dalam masa 10 tahun.
Francais
16 unit Kedai Subway beroperasi menjelang 1974. Pada masa ini, Buck dan DeLuca memutuskan untuk memberi tumpuan kepada francais sebagai satu cara untuk membuka lebih banyak kedai. Seorang rakan yang pada mulanya menolak tawaran itu akhirnya membuka Subway restoran francais pertama selepas syarikat dia tempat ia bekerja ditutup. Ia merupakan francais pertama, yang dijual kepada rakannya, Subway kedai sandwic serta kedai-kedai francais DeLuca mula berkembang pada kadar yang tidak pernah dilihat dalam perniagaan restoran makanan segera. Menjelang tahun 1978, kemudian hanya dalam masa empat tahun, terdapat 100 buah kedai Subway. Menjelang 1982, terdapat 200 buah  dan pada tahun 1987, mereka melepasi tahap 1,000 dalam bukaan kedai francais.
Pertumbuhan
Pertumbuhan yang berterusan. Kedai Sandwich Subway lebihi daripada McDonald. Pada 2008 mereka beroperasi di 87 negara dengan 30,000 kedai. . Mereka telah berulang kali dinilai  francais sebagai No 1  dan DeLuca mengatakan ini adalah kerana ikrar Subway untuk membina hubungan erat , penetapan  matlamat dan mendengar pandangan pelanggan.



 
Pemakanan Sihat
Pada tahun 1999, seorang pelajar kolej yang bernama Jared Fogle kehilangan hampir £ 250 dengan makan sandwich Subway dua kali sehari. Ini pelan diet adalah usaha Fogle sendiri, dan tidak ditaja oleh syarikat itu. Subway belajar dari kejayaan Fogle, mereka mencipta satu pelan pemasaran mengenai berat badan beliau dan  menekankan aspek sihat dalam pemakanan sandwich. Pelan pemasaran ini memberikan Subway reputasi sebagai pembekal makanan segera yang sihat dan membawa kepada pertumbuhan berterusan kepada Subway.

Maklumat Francais
Bermula francais SUBWAY melibatkan yuran francais $ 12,000 dan kos permulaan antara $ 69,300 dan $ 191,000 (sehingga 2010). Pemilik francais perlu membayar royalti asas 8 peratus dan 3.5 peratus pengiklanan royalti. Yuran francais dan kos permulaan untuk membuka SUBWAY adalah lebih rendah daripada kos untuk banyak lagi francais yang sama.
Fakta Menarik
Di Amerika Syarikat, SUBWAY menjual, secara purata, kira-kira 2,800 subs  dan salad setiap minit.


Thursday, 16 May 2013

Business Plan - Internet Cafe

JavaNet Internet Cafe

Executive Summary

JavaNet, unlike a typical cafe, will provide a unique forum for communication and entertainment through the medium of the Internet. JavaNet is the answer to an increasing demand. The public wants: (1) access to the methods of communication and volumes of information now available on the Internet, and (2) access at a cost they can afford and in such a way that they aren't socially, economically, or politically isolated. JavaNet's goal is to provide the community with a social, educational, entertaining, atmosphere for worldwide communication.
This business plan is prepared to obtain financing in the amount of $24,000. The supplemental financing is required to begin work on site preparation and modifications, equipment purchases, and to cover expenses in the first year of operations. Additional financing has already been secured in the form of: (1) $24,000 from the Oregon Economic Development Fund (2) $19,000 of personal savings from owner Cale Bruckner (3) $36,000 from three investors (4) and $9,290 in the form of short-term loans.
JavaNet will be incorporated as an LLC corporation. This will shield the owner Cale Bruckner, and the three outside investors, Luke Walsh, Doug Wilson, and John Underwood, from issues of personal liability and double taxation. The investors will be treated as shareholders and therefore will not be liable for more than their individual personal investment of $12,000 each.
The financing, in addition to the capital contributions from the owner, shareholders and the Oregon Economic Development Fund, will allow JavaNet to successfully open and maintain operations through year one. The large initial capital investment will allow JavaNet to provide its customers with a full featured Internet cafe. A unique, upscale, and innovative environment is required to provide the customers with an atmosphere that will spawn socialization. Successful operation in year one will provide JavaNet with a customer base that will allow it to be self sufficient in year two.



1.1 Objectives

JavaNet's objectives for the first three years of operation include:
  • The creation of a unique, upscale, innovative environment that will differentiate JavaNet from local coffee houses.
  • Educating the community on what the Internet has to offer.
  • The formation of an environment that will bring people with diverse interests and backgrounds together in a common forum.
  • Good coffee and bakery items at a reasonable price.
  • Affordable access to the resources of the Internet and other online services.

1.2 Keys to Success

The keys to the success for JavaNet are:
  • The creation of a unique, innovative, upscale atmosphere that will differentiate JavaNet from other local coffee shops and future Internet cafes.
  • The establishment of JavaNet as a community hub for socialization and entertainment.
  • The creation of an environment that won't intimidate the novice user. JavaNet will position itself as an educational resource for individuals wishing to learn about the benefits the Internet has to offer.
  • Great coffee and bakery items.

1.3 Mission

As the popularity of the Internet continues to grow at an exponential rate, easy and affordable access is quickly becoming a necessity of life. JavaNet provides communities with the ability to access the Internet, enjoy a cup of coffee, and share Internet experiences in a comfortable environment. People of all ages and backgrounds will come to enjoy the unique, upscale, educational, and innovative environment that JavaNet provides.

1.4 Risks

The risks involved with starting JavaNet are:
  • Will there be a demand for the services offered by JavaNet in Eugene?
  • Will the popularity of the Internet continue to grow, or is the Internet a fad?
  • Will individuals be willing to pay for the service JavaNet offers?
  • Will the cost of accessing the Internet from home drop so significantly that there will not be a market for Internet Cafes such as JavaNet?

Company Summary

JavaNet, soon to be located in downtown Eugene on 10th and Oak, will offer the community easy and affordable access to the Internet. JavaNet will provide full access to email, WWW, FTP, Usenet and other Internet applications such as Telnet and Gopher. JavaNet will also provide customers with a unique and innovative environment for enjoying great coffee, specialty beverages, and bakery items.
JavaNet will appeal to individuals of all ages and backgrounds. The instructional Internet classes, and the helpful staff that JavaNet provides, will appeal to the audience that does not associate themselves with the computer age. This educational aspect will attract younger and elderly members of the community who are rapidly gaining interest in the unique resources that online communications have to offer. The downtown location will provide business people with convenient access to their morning coffee and online needs.

2.1 Company Ownership

JavaNet is a privately held Oregon Limited Liability Corporation. Cale Bruckner, the founder of JavaNet, is the majority owner. Luke Walsh, Doug Wilson, and John Underwood, all hold minority stock positions as private investors.

2.2 Start-up Summary

JavaNet's start-up costs will cover coffee making equipment, site renovation and modification, capital to cover losses in the first year, and the communications equipment necessary to get its customers online.
The communications equipment necessary to provide JavaNet's customers with a high-speed connection to the Internet and the services it has to offer make up a large portion of the start-up costs. These costs will include the computer terminals and all costs associated with their set-up. Costs will also be designated for the purchase of two laser printers and a scanner.
In addition, costs will be allocated for the purchase of coffee making equipment. One espresso machine, an automatic coffee grinder, and minor additional equipment will be purchased from Allann Brothers.
The site at 10th and Oak will require funds for renovation and modification. A single estimated figure will be allocated for this purpose. The renovation/modification cost estimate will include the costs associated with preparing the site for opening business.
Start-up Expense Details:
  • 11 computers = $22,000
  • two printers = $1,000
  • one scanner = $500
  • software = $810
  • one espresso machine = $10,700
  • one automatic espresso grinder = $795
  • other fixtures and remodeling:
    • two coffee/food preparation counters = $1,000
    • one information display counter = $1,000
    • one drinking/eating counter = $500
    • sixteen stools = $1,600
    • six computer desks w/chairs = $2,400
    • stationery goods = $500
    • two telephones = $200
    • decoration expense = $13,000


Start-up
Requirements
Start-up Expenses
Legal $500
Stationery etc. $500
Brochures $500
Consultants $2,000
Insurance $700
Rent $1,445
4-group Automatic Coffee Machine $10,700
Bean Grinder $795
Computer Systems (x11), Software, Printer, Scanner $24,310
Communication Lines $840
Fixtures/Remodel $20,000
Total Start-up Expenses $62,290
Start-up Assets
Cash Required $24,000
Start-up Inventory $2,000
Other Current Assets $0
Long-term Assets $0
Total Assets $26,000
Total Requirements $88,290

2.3 Company Locations and Facilities

A site has been chosen at 10th and Oak in downtown Eugene. This site was chosen for various reasons, including:
  • Proximity to the downtown business community.
  • Proximity to trendy, upscale restaurants such as West Brothers.
  • Proximity to LTD's Eugene Station. Parking availability.
  • Low cost rent - $.85 per square foot for 1700 square feet.
  • High visibility.
All of these qualities are consistent with JavaNet's goal of providing a central hub of communication and socialization for the Eugene community. 

Services

JavaNet will provide full access to email, WWW, FTP, Usenet and other Internet applications such as Telnet and Gopher. Printing, scanning, and introductory courses to the Internet will also be available to the customer. JavaNet will also provide customers with a unique and innovative environment for enjoying great coffee, specialty beverages, and bakery items.

3.1 Competitive Comparison

JavaNet will be the first Internet cafe in Eugene. JavaNet will differentiate itself from the strictly-coffee cafes in Eugene by providing its customers with Internet and computing services.

3.2 Service Description

JavaNet will provide its customers with full access to the Internet and common computer software and hardware. Some of the Internet and computing services available to JavaNet customers are listed below:
  • Access to external POP3 email accounts.
  • Customers can sign up for a JavaNet email account. This account will be managed by JavaNet servers and accessible from computer systems outside the JavaNet network.
  • FTP, Telnet, Gopher, and other popular Internet utilities will be available.
  • Access to Netscape or Internet Explorer browser.
  • Access to laser and color printing.
  • Access to popular software applications like Adobe PhotoShop and Microsoft Word.
JavaNet will also provide its customers with access to introductory Internet and email classes. These classes will be held in the afternoon and late in the evening. By providing these classes, JavaNet will build a client base familiar with its services. The computers, Internet access, and classes wouldn't mean half as much if taken out of the environment JavaNet will provide. Good coffee, specialty drinks, bakery goods, and a comfortable environment will provide JavaNet customers with a home away from home. A place to enjoy the benefits of computing in a comfortable and well-kept environment.

3.3 Fulfillment

JavaNet will obtain computer support and Internet access from Bellevue Computers located in Eugene. Bellevue will provide the Internet connections, network consulting, and the hardware required to run the JavaNetwork. Allann Brothers will provide JavaNet with coffee equipment, bulk coffee, and paper supplies. At this time, a contract for the bakery items has not been completed. JavaNet is currently negotiating with Humble Bagel and the French Horn to fulfill the requirement.

3.4 Technology

JavaNet will invest in high-speed computers to provide its customers with a fast and efficient connection to the Internet. The computers will be reliable and fun to work with. JavaNet will continue to upgrade and modify the systems to stay current with communications technology. One of the main attractions associated with Internet cafes, is the state of the art equipment available for use. Not everyone has a Pentium PC in their home or office.

3.5 Future Services

As JavaNet grows, more communications systems will be added. The possibility of additional units has been accounted for in the current floor plan. As the demand for Internet connectivity increases, along with the increase in competition, JavaNet will continue to add new services to keep its customer base coming back for more.

Market Analysis Summary

JavaNet is faced with the exciting opportunity of being the first-mover in the Eugene cyber-cafe market. The consistent popularity of coffee, combined with the growing interest in the Internet, has been proven to be a winning concept in other markets and will produce the same results in Eugene.

4.1 Target Market Segment Strategy

JavaNet intends to cater to people who want a guided tour on their first spin around the Internet and to experienced users eager to indulge their passion for computers in a social setting. Furthermore, JavaNet will be a magnet for local and traveling professionals who desire to work or check their email messages in a friendly atmosphere. These professionals will either use JavaNet's PCs, or plug their notebooks into Internet connections. JavaNet's target market covers a wide range of ages: from members of Generation X who grew up surrounded by computers, to Baby Boomers who have come to the realization that people today cannot afford to ignore computers.
A market survey was conducted in the Fall of 1996. Key questions were asked of fifty potential customers. Some key findings include:
  • 35 subjects said they would be willing to pay for access to the Internet.
  • Five dollars an hour was the most popular hourly Internet fee.
  • 24 subjects use the Internet to communicate with others on a regular basis.

4.1.2 Market Needs

Factors such as current trends, addiction, and historical sales data ensure that the high demand for coffee will remain constant over the next five years. The rapid growth of the Internet and online services, that has been witnessed worldwide, is only the tip of the iceberg. The potential growth of the Internet is enormous, to the point where one day, a computer terminal with an online connection will be as common and necessary as a telephone. This may be 10 or 20 years down the road, but for the next five years, the online service provider market is sure to experience tremendous growth. Being the first cyber-cafe in Eugene, JavaNet will enjoy the first-mover advantages of name recognition and customer loyalty. Initially, JavaNet will hold a 100 percent share of the cyber-cafe market in Eugene. In the next five years, competitors will enter the market. JavaNet has set a goal to maintain greater than a 50 percent market share.

4.2 Market Segmentation

JavaNet's customers can be divided into two groups. The first group is familiar with the Internet and desires a progressive and inviting atmosphere where they can get out of their offices or bedrooms and enjoy a great cup of coffee. The second group is not familiar with the Internet, yet, and is just waiting for the right opportunity to enter the online community. JavaNet's target market falls anywhere between the ages of 18 and 50. This extremely wide range of ages is due to the fact that both coffee and the Internet appeal to a variety of people. In addition to these two broad categories, JavaNet's target market can be divided into more specific market segments. The majority of these individuals are students and business people. See the Market Analysis chart and table below for more specifics.


Market Analysis
Year 1 Year 2 Year 3 Year 4 Year 5
Potential Customers Growth CAGR
University Students 4% 15,000 15,600 16,224 16,873 17,548 4.00%
Office Workers 3% 25,000 25,750 26,523 27,319 28,139 3.00%
Seniors 5% 18,500 19,425 20,396 21,416 22,487 5.00%
Teenagers 2% 12,500 12,750 13,005 13,265 13,530 2.00%
Other 0% 25,000 25,000 25,000 25,000 25,000 0.00%
Total 2.68% 96,000 98,525 101,148 103,873 106,704 2.68%

4.3 Service Business Analysis

The retail coffee industry in Eugene experienced rapid growth at the beginning of the decade and is now moving into the mature stage of its life cycle. Many factors contribute to the large demand for good coffee in Eugene. The University is a main source of demand for coffee retailers. The climate in Eugene is extremely conducive to coffee consumption. Current trends in the Northwest reflect the popularity of fresh, strong, quality coffee and specialty drinks. Eugene is a haven for coffee lovers.
The popularity of the Internet is growing exponentially. Those who are familiar with the Internet are well aware of how fun and addictive surfing the Net can be. Those who have not yet experienced the Internet, need a convenient, relaxed atmosphere where they can feel comfortable learning about and utilizing the current technologies. JavaNet seeks to provide its customers with affordable Internet access in an innovative and supportive environment.
Due to intense competition, cafe owners must look for ways to differentiate their place of business from others in order to achieve and maintain a competitive advantage. The founder of JavaNet realizes the need for differentiation and strongly believes that combining a cafe with complete Internet service is the key to success. The fact that no cyber-cafes are established in Eugene, presents JavaNet with a chance to enter the window of opportunity and enter into a profitable niche in the market.

4.3.1 Competition and Buying Patterns

The main competitors in the retail coffee segment are Cafe Paradisio, Full City, Coffee Corner and Allann Bros. These businesses are located in or near the downtown area, and target a similar segment to JavaNet's (i.e. educated, upwardly-mobile students and business people).
Competition from online service providers comes from locally-owned businesses as well as national firms. There are approximately eight, local, online service providers in Eugene. This number is expected to grow with the increasing demand for Internet access. Larger, online service providers, such as AOL and CompuServe are also a competitive threat to JavaNet. Due to the nature of the Internet, there are no geographical boundaries restricting competition.

4.3.2 Business Participants

There are approximately 16 coffee wholesalers in Lane County. These wholesalers distribute coffee and espresso beans to over 20 retailers in the Eugene area. Competition in both channels creates an even amount of bargaining power between buyers and suppliers resulting in extremely competitive pricing. Some of these major players in the industry (i.e. Allann Brothers Coffee Co., Inc. and Coffee Corner Ltd.) distribute and retail coffee products.
The number of online service providers in Eugene is approximately eight and counting. These small, regional service providers use a number of different pricing strategies. Some charge a monthly fee, while others charge hourly and/or phone fees. Regardless of the pricing method used, obtaining Internet access through one of these firms can be expensive. Larger Internet servers such as America Online (AOL), Prodigy, and CompuServe, are also fighting for market share in this rapidly growing industry. These service providers are also rather costly for the average consumer. Consumers who are not convinced they would frequently and consistently travel the Internet, will not be willing to pay these prices.

4.3.3 Distributing a Service

The dual product/service nature of JavaNet's business faces competition on two levels. JavaNet competes not only with coffee retailers, but also with Internet service providers. The good news is that JavaNet does not currently face any direct competition from other cyber-cafes in the Eugene market. There are a total of three cyber-cafes in the state of Oregon: one located in Portland and two in Ashland.
Heavy competition between coffee retailers in Eugene creates an industry where all firms face the same costs. There is a positive relationship between price and quality of coffee. Some coffees retail at $8/pound while other, more exotic beans may sell for as high as $16/pound. Wholesalers sell beans to retailers at an average of a 50 percent discount. For example, a pound of Sumatran beans wholesales for $6.95 and retails for $13.95. And as in most industries, price decreases as volume increases.

Strategy and Implementation Summary

JavaNet has three main strategies. The first strategy focuses on attracting novice Internet users. By providing a novice friendly environment, JavaNet hopes to educate and train a loyal customer base.
The second, and most important, strategy focuses on pulling in power Internet users. Power Internet users are extremely familiar with the Internet and its offerings. This group of customers serves an important function at JavaNet. Power users have knowledge and web-browsing experience that novice Internet users find attractive and exciting.
The third strategy focuses on building a social environment for JavaNet customers. A social environment, that provides entertainment, will serve to attract customers that wouldn't normally think about using the Internet. Once on location at JavaNet, these customers that came for the more standard entertainment offerings, will realize the potential entertainment value the Internet can provide.

5.1 Strategy Pyramid

The following subtopics provide an overview of JavaNet's three key strategies. Strategy pyramid graphics are presented in the appendix of this plan.

5.1.1 Attract Power Internet Users

JavaNet's second strategy will be focused on attracting power Internet users. Power Internet users provide an important function at JavaNet. JavaNet plans on attracting this type of customer by:
  • Providing the latest in computing technology.
  • Providing scanning and printing services.
  • Providing access to powerful software applications.

5.1.2 Social Hub

The third strategy focuses on building a social environment for JavaNet customers. A social environment, that provides entertainment, will serve to attract customers that wouldn't normally think about using the Internet. Once on location at JavaNet, these customers that came for the more standard entertainment offerings, will realize the potential entertainment value the Internet can provide.

5.1.3 Attract Novice Internet Users

JavaNet's first strategy focuses on attracting novice Internet users. JavaNet plans on attracting these customers by:
  • Providing a novice friendly environment. JavaNet will be staffed by knowledgeable employees focused on serving the customer's needs.
  • A customer service desk will always be staffed. If a customer has any type of question or concern, a JavaNet employee will always be available to assist.
  • JavaNet will offer introductory classes on the Internet and email. These classes will be designed to help novice users familiarize themselves with these key tools and the JavaNet computer systems.

5.2 SWOT Analysis

The SWOT analysis provides us with an opportunity to examine the internal strengths and weaknesses JavaNet must address. It also allows us to examine the opportunities presented to JavaNet as well as potential threats.
JavaNet has a valuable inventory of strengths that will help it succeed. These strengths include: a knowledgeable and friendly staff, state-of-the-art computer hardware, and a clear vision of the market need. Strengths are valuable, but it is also important to realize the weaknesses JavaNet must address. These weaknesses include: a dependence on quickly changing technology, and the cost factor associated with keeping state-of-the art computer hardware.
JavaNet's strengths will help it capitalize on emerging opportunities. These opportunities include, but are not limited to, a growing population of daily Internet users, and the growing social bonds fostered by the new Internet communities. Threats that JavaNet should be aware of include, the rapidly falling cost of Internet access, and emerging local competitors.

5.2.1 Weaknesses

  1. A dependence on quickly changing technology. JavaNet is a place for people to experience the technology of the Internet. The technology that is the Internet changes rapidly. Product lifecycles are measured in weeks, not months. JavaNet needs to keep up with the technology because a lot of the JavaNet experience is technology.

  2. Cost factor associated with keeping state-of-the-art hardware. Keeping up with the technology of the Internet is an expensive undertaking. JavaNet needs to balance technology needs with the other needs of the business. One aspect of the business can't be sacrificed for the other.

5.2.2 Opportunities

  1. Growing population of daily Internet users. The importance of the Internet almost equals that of the telephone. As the population of daily Internet users increases, so will the need for the services JavaNet offers.

  2. Social bonds fostered by the new Internet communities. The Internet is bringing people from across the world together unlike any other communication medium. JavaNet will capitalize on this social trend by providing a place for smaller and local Internet communities to meet in person. JavaNet will grow some of these communities on its own by establishing chat areas and community programs. These programs will be designed to build customer loyalty.

5.2.3 Threats

  1. Rapidly falling cost of Internet access. The cost of access to the Internet for home users is dropping rapidly. Internet access may become so cheap and affordable that nobody will be willing to pay for access to it. JavaNet is aware of this threat and will closely monitor pricing.

  2. Emerging local competitors. Currently, JavaNet is enjoying a first-mover advantage in the local cyber-cafe market. However, additional competitors are on the horizon, and we need to be prepared for their entry into the market. Many of our programs will be designed to build customer loyalty, and it is our hope that our quality service and up-scale ambiance won't be easily duplicated.

5.2.4 Strengths

  1. Knowledgeable and friendly staff. We've gone to great lengths at JavaNet to find people with a passion for teaching and sharing their Internet experiences. Our staff is both knowledgeable and eager to please.

  2. State-of-the art equipment. Part of the JavaNet experience includes access to state-of-the-art computer equipment. Our customers enjoy beautiful flat-screen displays, fast machines, and high-quality printers.

  3. Upscale ambiance. When you walk into JavaNet, you'll feel the technology. High backed mahogany booths with flat-screen monitors inset into the walls provide a cozy hideaway for meetings and small friendly gatherings. Large round tables with displays viewable from above provide a forum for larger gatherings and friendly "how-to" classes on the Internet. Aluminum track lighting and art from local artists sets the mood. Last, but not least, quality cappuccino machines and a glass pastry display case provide enticing refreshments.

  4. Clear vision of the market need. JavaNet knows what it takes to build an upscale cyber cafe. We know the customers, we know the technology, and we know how to build the service that will bring the two together.

5.3 Competitive Edge

JavaNet will follow a differentiation strategy to achieve a competitive advantage in the cafe market. By providing Internet service, JavaNet separates itself from all other cafes in Eugene. In addition, JavaNet provides a comfortable environment with coffee and bakery items, distinguishing itself from other Internet providers in Eugene.

5.4 Marketing Strategy

JavaNet will position itself as an upscale coffee house and Internet service provider. It will serve high-quality coffee and espresso specialty drinks at a competitive price. Due to the number of cafes in Eugene, it is important that JavaNet sets fair prices for its coffee. JavaNet will use advertising as its main source of promotion. Ads placed in The Register Guard, Eugene Weekly, and the Emerald will help build customer awareness. Accompanying the ad will be a coupon for a free hour of Internet travel. Furthermore, JavaNet will give away three free hours of Internet use to beginners who sign up for an introduction to the Internet workshop provided by JavaNet.

5.4.1 Pricing Strategy

JavaNet bases its prices for coffee and specialty drinks on the "retail profit analysis" provided by our supplier, Allann Brothers Coffee Co., Inc. Allann Brothers has been in the coffee business for 22 years and has developed a solid pricing strategy.
Determining a fair market, hourly price, for online use is more difficult because there is no direct competition from another cyber-cafe in Eugene. Therefore, JavaNet considered three sources to determine the hourly charge rate. First, we considered the cost to use other Internet servers, whether it is a local networking firm or a provider such as America Online. Internet access providers use different pricing schemes. Some charge a monthly fee, while others charge an hourly fee. In addition, some providers use a strategy with a combination of both pricing schemes. Thus, it can quickly become a high monthly cost for the individual. Second, JavaNet looked at how cyber-cafes in other markets such as Portland and Ashland went about pricing Internet access. Third, JavaNet used the market survey conducted in the Fall of 1996. Evaluating these three factors resulted in JavaNet's hourly price of five dollars.

5.4.2 Promotion Strategy

JavaNet will implement a pull strategy in order to build consumer awareness and demand. Initially, JavaNet has budgeted $5,000 for promotional efforts which will include advertising with coupons for a free hour of Internet time in local publications and in-house promotions such as offering customers free Internet time if they pay for an introduction to the Internet workshop taught by JavaNet's computer technician.
JavaNet realizes that in the future, when competition enters the market, additional revenues must be allocated for promotion in order to maintain market share.

5.5 Sales Strategy

As a retail establishment, JavaNet employs people to handle sales transactions. Computer literacy is a requirement for JavaNet employees. If an employee does not possess basic computer skills when they are hired, they are trained by our full-time technician. Our full-time technician is also available for customers in need of assistance. JavaNet's commitment to friendly, helpful service is one of the key factors that distinguishes JavaNet from other Internet cafes.

5.5.1 Sales Forecast

Sales forecast data is presented in the chart and table below.
Sales: JavaNet is basing their projected coffee and espresso sales on the financial snapshot information provided to them by Allann Bros. Coffee Co. Internet sales were estimated by calculating the total number of hours each terminal will be active each day and then generating a conservative estimate as to how many hours will be purchased by consumers.
Cost of Sales: The cost of goods sold for coffee-related products was determined by the "retail profit analysis" we obtained from Allann Bros. Coffee Co. The cost of bakery items is 20% of the selling price. The cost of Internet access is $660 per month, paid to Bellevue Computers for networking fees. The cost of e-mail accounts is 25% of the selling price.





Sales Forecast
Year 1 Year 2 Year 3
Unit Sales
Coffee (based on average) 12,016 14,068 15,475
Specialty Drinks (based on average) 6,654 7,913 8,705
Email Memberships 8,703 10,505 11,556
Hourly Internet Fees 38,269 46,365 51,002
Baked Goods (based on average) 32,673 42,150 46,365
Total Unit Sales 98,315 121,001 133,103
Unit Prices Year 1 Year 2 Year 3
Coffee (based on average) $1.00 $1.00 $1.00
Specialty Drinks (based on average) $2.00 $2.00 $1.00
Email Memberships $10.00 $10.00 $10.00
Hourly Internet Fees $2.50 $2.50 $2.50
Baked Goods (based on average) $1.25 $1.25 $1.00
Sales
Coffee (based on average) $12,016 $14,068 $15,475
Specialty Drinks (based on average) $13,308 $15,826 $8,705
Email Memberships $87,030 $105,050 $115,560
Hourly Internet Fees $95,673 $115,913 $127,505
Baked Goods (based on average) $40,841 $52,688 $46,365
Total Sales $248,868 $303,544 $313,610
Direct Unit Costs Year 1 Year 2 Year 3
Coffee (based on average) $0.25 $0.25 $0.25
Specialty Drinks (based on average) $0.50 $0.50 $0.25
Email Memberships $2.50 $2.50 $2.50
Hourly Internet Fees $0.63 $0.63 $0.63
Baked Goods (based on average) $0.31 $0.31 $0.25
Direct Cost of Sales
Coffee (based on average) $3,004 $3,517 $3,869
Specialty Drinks (based on average) $3,327 $3,957 $2,176
Email Memberships $21,758 $26,263 $28,890
Hourly Internet Fees $23,918 $28,978 $31,876
Baked Goods (based on average) $10,210 $13,172 $11,591
Subtotal Direct Cost of Sales $62,217 $75,886 $78,403

5.6 Milestones

The JavaNet management team has established some basic milestones to keep the business plan priorities in place. Responsibility for implementation falls on the shoulders of Cale Bruckner. This Milestones Table below will be updated as the year progresses using the actual tables. New milestones will be added as the first year of operations commences.




Milestones
Milestone Start Date End Date Budget Manager Department
Business Plan 1/1/1998 2/1/1998 $1,000 Cale Bruckner Admin
Secure Start-up Funding 2/15/1998 3/1/1998 $1,000 Cale Bruckner Admin
Site Selection 3/1/1998 3/15/1998 $1,000 Cale Bruckner Admin
Architect Designs 4/1/1998 5/1/1998 $1,000 Cale Bruckner Admin
Designer Proposal 4/1/1998 4/15/1998 $1,000 Cale Bruckner Admin
Technology Design 4/1/1998 4/15/1998 $1,000 Cale Bruckner Admin
Year 1 Plan 6/1/1998 6/5/1998 $1,000 Cale Bruckner Admin
Personnel Plan 7/1/1998 7/10/1998 $1,000 Cale Bruckner Admin
Accounting Plan 7/1/1998 7/5/1998 $1,000 Cale Bruckner Admin
Licensing 9/1/1998 9/15/1998 $1,000 Cale Bruckner Admin
Totals $10,000

Management Summary

JavaNet is owned and operated by Mr. Cale Bruckner. The company, being small in nature, requires a simple organizational structure. Implementation of this organizational form calls for the owner, Mr. Bruckner, to make all of the major management decisions in addition to monitoring all other business activities.

6.1 Personnel Plan

The staff will consist of six part-time employees working thirty hours a week at $5.50 per hour. In addition, one full-time technician (who is more technologically oriented to handle minor terminal repairs/inquiries) will be employed to work forty hours a week at $10.00 per hour. The three private investors, Luke Walsh, Doug Wilson and John Underwood will not be included in management decisions. This simple structure provides a great deal of flexibility and allows communication to disperse quickly and directly. Because of these characteristics, there are few coordination problems seen at JavaNet that are common within larger organizational chains. This strategy will enable JavaNet to react quickly to changes in the market.
Personnel Plan
Year 1 Year 2 Year 3
Owner $24,000 $26,400 $29,040
Part Time 1 $7,920 $7,920 $7,920
Part Time 2 $7,920 $7,920 $7,920
Part Time 3 $7,920 $7,920 $7,920
Part Time 4 $7,920 $7,920 $7,920
Part Time 5 $7,920 $7,920 $7,920
Part Time 6 $3,960 $7,920 $7,920
Technician $21,731 $23,904 $26,294
Manager $4,000 $24,000 $26,400
Total People 9 9 9
Total Payroll $93,291 $121,824 $129,254

Financial Plan

The following sections lay out the details of our financial plan for the next three years.

7.1 Start-up Funding

This business plan is prepared to obtain financing in the amount of $24,000. The supplemental financing is required to begin work on site preparation and modifications, equipment purchases, and to cover expenses in the first year of operations.
Additional financing has already been secured as follows:
  1. $24,000 from the Oregon Economic Development Fund
  2. $19,000 of personal savings from owner Cale Bruckner
  3. $36,000 from three investors
  4. and $9,290 in the form of short-term loans
Start-up Funding

Start-up Expenses to Fund $62,290
Start-up Assets to Fund $26,000
Total Funding Required $88,290
Assets
Non-cash Assets from Start-up $2,000
Cash Requirements from Start-up $24,000
Additional Cash Raised $0
Cash Balance on Starting Date $24,000
Total Assets $26,000
Liabilities and Capital
Liabilities
Current Borrowing $9,290
Long-term Liabilities $24,000
Accounts Payable (Outstanding Bills) $0
Other Current Liabilities (interest-free) $0
Total Liabilities $33,290
Capital
Planned Investment
Cale Bruckner $19,000
Luke Walsh $12,000
Doug Wilson $12,000
John Underwood $12,000
Additional Investment Requirement $0
Total Planned Investment $55,000
Loss at Start-up (Start-up Expenses) ($62,290)
Total Capital ($7,290)
Total Capital and Liabilities $26,000
Total Funding $88,290

7.2 Important Assumptions

Basic assumptions are presented in the table below.
General Assumptions
Year 1 Year 2 Year 3
Plan Month 1 2 3
Current Interest Rate 8.00% 8.00% 8.00%
Long-term Interest Rate 10.00% 10.00% 10.00%
Tax Rate 30.00% 30.00% 30.00%
Other 0 0 0

7.3 Key Financial Indicators

Important benchmark data is presented in the chart below.



7.4 Break-even Analysis

Break-even data is presented in the chart and table below.



Break-even Analysis

Monthly Units Break-even 7,294
Monthly Revenue Break-even $18,462
Assumptions:
Average Per-Unit Revenue $2.53
Average Per-Unit Variable Cost $0.63
Estimated Monthly Fixed Cost $13,847

7.5 Projected Profit and Loss

Payroll Expense: The founder of JavaNet, Cale Bruckner, will receive a salary of $24,000 in year one, $26,400 in year two, and $29,040 in year three. JavaNet intends to hire six part-time employees by the end of year one at $5.75/hour and a full-time technician at $10.00/hour.
Rent Expense: JavaNet is leasing a 1700 square foot facility at $.85/sq. foot. The lease agreement JavaNet signed specifies that we pay $2,000/month for a total of 36 months. At the end of the third year, the lease is open for negotiations and JavaNet may or may not re-sign the lease depending on the demands of the lessor.
Utilities Expense: As stated in the contract, the lessor is responsible for the payment of utilities including gas, garbage disposal, and real estate taxes. The only utilities expense that JavaNet must pay is the phone bill generated by fifteen phone lines; thirteen will be dedicated to modems and two for business purposes. The basic monthly service charge for each line provided by US West is $17.29. The 13 lines used to connect the modems will make local calls to the network provided by Bellevue resulting in a monthly charge of $224.77. The two additional lines used for business communication will cost $34.58/month plus long distance fees. JavaNet assumes that it will not make more than $40.00/month in long distance calls. Therefore, the total cost associated with the two business lines is estimated at $74.58/month and the total phone expense at $299.35/month. In addition, there will be an additional utility expense of $800 for estimated EWEB bills.
Marketing Expense: JavaNet will allocate $33,750 for promotional expenses over the first year. These dollars will be used for advertising in local newspapers in order to build consumer awareness. For additional information, please refer to section 5.0 of the business plan.
Insurance Expense: JavaNet has allocated $1,440 for insurance for the first year. As revenue increases in the second and third year of business, JavaNet intends to invest more money for additional insurance coverage.
Depreciation: In depreciating our capital equipment, JavaNet used the Modified Accelerated Cost Recovery Method. We depreciated our computers over a five-year time period and our fixtures over seven years.
Taxes: JavaNet is an LLC and, as an entity, it is not taxed. However, there is a 15% payroll burden.
Detailed Profit and Loss data is presented in the table below.






Pro Forma Profit and Loss
Year 1 Year 2 Year 3
Sales $248,868 $303,544 $313,610
Direct Cost of Sales $62,217 $75,886 $78,403
Other Costs of Sales $0 $0 $0
Total Cost of Sales $62,217 $75,886 $78,403
Gross Margin $186,651 $227,658 $235,208
Gross Margin % 75.00% 75.00% 75.00%
Expenses
Payroll $93,291 $121,824 $129,254
Marketing/Promotion $33,750 $40,000 $43,000
Depreciation $0 $0 $0
Rent $24,000 $24,000 $24,000
Utilities $9,120 $9,120 $9,120
Insurance $6,000 $6,000 $6,000
Payroll Taxes $0 $0 $0
Other $0 $0 $0
Total Operating Expenses $166,161 $200,944 $211,374
Profit Before Interest and Taxes $20,490 $26,714 $23,834
EBITDA $20,490 $26,714 $23,834
Interest Expense $2,325 $1,470 $1,100
Taxes Incurred $5,450 $7,573 $6,820
Net Profit $12,716 $17,671 $15,913
Net Profit/Sales 5.11% 5.82% 5.07%

7.6 Projected Cash Flow

Cash flow data is presented in the chart and table below.
Accounts Payable: JavaNet acquired a $24,000 loan from a bank at a 10% interest rate. The loan will be paid back at $800/month over the next three years. The $9,290 short term loan will be paid back at a rate of 8%.



Pro Forma Cash Flow
Year 1 Year 2 Year 3
Cash Received
Cash from Operations
Cash Sales $248,868 $303,544 $313,610
Subtotal Cash from Operations $248,868 $303,544 $313,610
Additional Cash Received
Sales Tax, VAT, HST/GST Received $0 $0 $0
New Current Borrowing $2,000 $5,000 $0
New Other Liabilities (interest-free) $0 $0 $0
New Long-term Liabilities $0 $0 $0
Sales of Other Current Assets $0 $0 $0
Sales of Long-term Assets $0 $0 $0
New Investment Received $0 $0 $0
Subtotal Cash Received $250,868 $308,544 $313,610
Expenditures Year 1 Year 2 Year 3
Expenditures from Operations
Cash Spending $93,291 $121,824 $129,254
Bill Payments $133,870 $165,945 $168,467
Subtotal Spent on Operations $227,161 $287,769 $297,721
Additional Cash Spent
Sales Tax, VAT, HST/GST Paid Out $0 $0 $0
Principal Repayment of Current Borrowing $9,290 $2,000 $0
Other Liabilities Principal Repayment $0 $0 $0
Long-term Liabilities Principal Repayment $9,600 $5,000 $4,800
Purchase Other Current Assets $0 $0 $0
Purchase Long-term Assets $0 $0 $0
Dividends $0 $0 $0
Subtotal Cash Spent $246,051 $294,769 $302,521
Net Cash Flow $4,817 $13,775 $11,089
Cash Balance $28,817 $42,592 $53,681

7.7 Projected Balance Sheet

Our projected balance sheet is presented in the table below.
Pro Forma Balance Sheet
Year 1 Year 2 Year 3
Assets
Current Assets
Cash $28,817 $42,592 $53,681
Inventory $6,980 $8,514 $8,796
Other Current Assets $0 $0 $0
Total Current Assets $35,797 $51,106 $62,478
Long-term Assets
Long-term Assets $0 $0 $0
Accumulated Depreciation $0 $0 $0
Total Long-term Assets $0 $0 $0
Total Assets $35,797 $51,106 $62,478
Liabilities and Capital Year 1 Year 2 Year 3
Current Liabilities
Accounts Payable $13,972 $13,610 $13,868
Current Borrowing $2,000 $5,000 $5,000
Other Current Liabilities $0 $0 $0
Subtotal Current Liabilities $15,972 $18,610 $18,868
Long-term Liabilities $14,400 $9,400 $4,600
Total Liabilities $30,372 $28,010 $23,468
Paid-in Capital $55,000 $55,000 $55,000
Retained Earnings ($62,290) ($49,574) ($31,904)
Earnings $12,716 $17,671 $15,913
Total Capital $5,426 $23,096 $39,010
Total Liabilities and Capital $35,797 $51,106 $62,478
Net Worth $5,426 $23,096 $39,010

7.8 Business Ratios

The Standard Industrial Classification (SIC) Code for the Internet Service Provider industry is "Remote data base information retrieval" 7375.9903. We used the report for "Information retrieval services" 7375 to generate the industry profile. As we are also a food cafe we could have used the ratios based on SIC classification 5812, "Eating places".  The combined nature of JavaNet Cafe makes our ratios a blend of the two industries.
Ratio Analysis
Year 1 Year 2 Year 3 Industry Profile
Sales Growth 0.00% 21.97% 3.32% 0.90%
Percent of Total Assets
Inventory 19.50% 16.66% 14.08% 2.17%
Other Current Assets 0.00% 0.00% 0.00% 84.78%
Total Current Assets 100.00% 100.00% 100.00% 86.95%
Long-term Assets 0.00% 0.00% 0.00% 13.05%
Total Assets 100.00% 100.00% 100.00% 100.00%
Current Liabilities 44.62% 36.41% 30.20% 28.33%
Long-term Liabilities 40.23% 18.39% 7.36% 16.21%
Total Liabilities 84.84% 54.81% 37.56% 44.54%
Net Worth 15.16% 45.19% 62.44% 55.46%
Percent of Sales
Sales 100.00% 100.00% 100.00% 100.00%
Gross Margin 75.00% 75.00% 75.00% 100.00%
Selling, General & Administrative Expenses 69.89% 69.18% 69.93% 79.00%
Advertising Expenses 0.00% 0.00% 0.00% 1.01%
Profit Before Interest and Taxes 8.23% 8.80% 7.60% 1.62%
Main Ratios
Current 2.24 2.75 3.31 0.00
Quick 1.80 2.29 2.85 0.00
Total Debt to Total Assets 84.84% 54.81% 37.56% 0.00%
Pre-tax Return on Net Worth 334.80% 109.30% 58.28% 0.00%
Pre-tax Return on Assets 50.74% 49.40% 36.39% 0.00%
Additional Ratios Year 1 Year 2 Year 3
Net Profit Margin 5.11% 5.82% 5.07% n.a
Return on Equity 234.36% 76.51% 40.79% n.a
Activity Ratios
Inventory Turnover 12.00 9.80 9.06 n.a
Accounts Payable Turnover 10.58 12.17 12.17 n.a
Payment Days 27 30 30 n.a
Total Asset Turnover 6.95 5.94 5.02 n.a
Debt Ratios
Debt to Net Worth 5.60 1.21 0.60 n.a
Current Liab. to Liab. 0.53 0.66 0.80 n.a
Liquidity Ratios
Net Working Capital $19,826 $32,496 $43,610 n.a
Interest Coverage 8.81 18.17 21.67 n.a
Additional Ratios
Assets to Sales 0.14 0.17 0.20 n.a
Current Debt/Total Assets 45% 36% 30% n.a
Acid Test 1.80 2.29 2.85 n.a
Sales/Net Worth 45.87 13.14 8.04 n.a
Dividend Payout 0.00 0.00 0.00 n.a

Appendix

Sales Forecast
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Unit Sales
Coffee (based on average) 0% 400 680 750 970 1,019 1,070 1,102 1,135 1,169 1,204 1,240 1,277
Specialty Drinks (based on average) 0% 225 300 400 546 573 602 620 638 657 677 698 718
Email Memberships 0% 300 320 425 695 729 766 804 844 886 931 977 1,026
Hourly Internet Fees 0% 1,000 1,800 2,500 3,245 3,343 3,443 3,546 3,653 3,762 3,875 3,991 4,111
Baked Goods (based on average) 0% 1,000 1,400 300 2,950 3,039 3,130 3,224 3,321 3,420 3,523 3,629 3,737
Total Unit Sales 2,925 4,500 4,375 8,406 8,703 9,011 9,296 9,591 9,894 10,210 10,535 10,869
Unit Prices Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Coffee (based on average) $1.00 $1.00 $1.00 $1.00 $1.00 $1.00 $1.00 $1.00 $1.00 $1.00 $1.00 $1.00
Specialty Drinks (based on average) $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00
Email Memberships $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00
Hourly Internet Fees $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50
Baked Goods (based on average) $1.25 $1.25 $1.25 $1.25 $1.25 $1.25 $1.25 $1.25 $1.25 $1.25 $1.25 $1.25
Sales
Coffee (based on average) $400 $680 $750 $970 $1,019 $1,070 $1,102 $1,135 $1,169 $1,204 $1,240 $1,277
Specialty Drinks (based on average) $450 $600 $800 $1,092 $1,146 $1,204 $1,240 $1,276 $1,314 $1,354 $1,396 $1,436
Email Memberships $3,000 $3,200 $4,250 $6,950 $7,290 $7,660 $8,040 $8,440 $8,860 $9,310 $9,770 $10,260
Hourly Internet Fees $2,500 $4,500 $6,250 $8,113 $8,358 $8,608 $8,865 $9,133 $9,405 $9,688 $9,978 $10,278
Baked Goods (based on average) $1,250 $1,750 $375 $3,688 $3,799 $3,913 $4,030 $4,151 $4,275 $4,404 $4,536 $4,671
Total Sales $7,600 $10,730 $12,425 $20,812 $21,611 $22,454 $23,277 $24,135 $25,023 $25,959 $26,920 $27,922
Direct Unit Costs Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Coffee (based on average) 25.00% $0.25 $0.25 $0.25 $0.25 $0.25 $0.25 $0.25 $0.25 $0.25 $0.25 $0.25 $0.25
Specialty Drinks (based on average) 25.00% $0.50 $0.50 $0.50 $0.50 $0.50 $0.50 $0.50 $0.50 $0.50 $0.50 $0.50 $0.50
Email Memberships 25.00% $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50
Hourly Internet Fees 25.00% $0.63 $0.63 $0.63 $0.63 $0.63 $0.63 $0.63 $0.63 $0.63 $0.63 $0.63 $0.63
Baked Goods (based on average) 25.00% $0.31 $0.31 $0.31 $0.31 $0.31 $0.31 $0.31 $0.31 $0.31 $0.31 $0.31 $0.31
Direct Cost of Sales
Coffee (based on average) $100 $170 $188 $243 $255 $268 $276 $284 $292 $301 $310 $319
Specialty Drinks (based on average) $113 $150 $200 $273 $287 $301 $310 $319 $329 $339 $349 $359
Email Memberships $750 $800 $1,063 $1,738 $1,823 $1,915 $2,010 $2,110 $2,215 $2,328 $2,443 $2,565
Hourly Internet Fees $625 $1,125 $1,563 $2,028 $2,089 $2,152 $2,216 $2,283 $2,351 $2,422 $2,494 $2,569
Baked Goods (based on average) $313 $438 $94 $922 $950 $978 $1,008 $1,038 $1,069 $1,101 $1,134 $1,168
Subtotal Direct Cost of Sales $1,900 $2,683 $3,106 $5,203 $5,403 $5,614 $5,819 $6,034 $6,256 $6,490 $6,730 $6,980
Personnel Plan
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Owner 0% $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000
Part Time 1 0% $660 $660 $660 $660 $660 $660 $660 $660 $660 $660 $660 $660
Part Time 2 0% $660 $660 $660 $660 $660 $660 $660 $660 $660 $660 $660 $660
Part Time 3 0% $660 $660 $660 $660 $660 $660 $660 $660 $660 $660 $660 $660
Part Time 4 0% $660 $660 $660 $660 $660 $660 $660 $660 $660 $660 $660 $660
Part Time 5 0% $660 $660 $660 $660 $660 $660 $660 $660 $660 $660 $660 $660
Part Time 6 0% $0 $0 $0 $0 $0 $0 $660 $660 $660 $660 $660 $660
Technician 0% $1,500 $1,500 $1,500 $1,500 $1,500 $1,500 $1,650 $1,815 $1,997 $2,196 $2,416 $2,657
Manager 0% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $2,000 $2,000
Total People 7 7 7 7 7 7 8 8 8 8 9 9
Total Payroll $6,800 $6,800 $6,800 $6,800 $6,800 $6,800 $7,610 $7,775 $7,957 $8,156 $10,376 $10,617
General Assumptions
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Plan Month 1 2 3 4 5 6 7 8 9 10 11 12
Current Interest Rate 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00%
Long-term Interest Rate 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00%
Tax Rate 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00%
Other 0 0 0 0 0 0 0 0 0 0 0 0
Pro Forma Profit and Loss
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Sales $7,600 $10,730 $12,425 $20,812 $21,611 $22,454 $23,277 $24,135 $25,023 $25,959 $26,920 $27,922
Direct Cost of Sales $1,900 $2,683 $3,106 $5,203 $5,403 $5,614 $5,819 $6,034 $6,256 $6,490 $6,730 $6,980
Other Costs of Sales $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Cost of Sales $1,900 $2,683 $3,106 $5,203 $5,403 $5,614 $5,819 $6,034 $6,256 $6,490 $6,730 $6,980
Gross Margin $5,700 $8,048 $9,319 $15,609 $16,208 $16,841 $17,458 $18,101 $18,767 $19,469 $20,190 $20,941
Gross Margin % 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00%
Expenses
Payroll $6,800 $6,800 $6,800 $6,800 $6,800 $6,800 $7,610 $7,775 $7,957 $8,156 $10,376 $10,617
Marketing/Promotion $4,000 $4,000 $3,250 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500
Depreciation $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Rent $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000
Utilities $760 $760 $760 $760 $760 $760 $760 $760 $760 $760 $760 $760
Insurance $500 $500 $500 $500 $500 $500 $500 $500 $500 $500 $500 $500
Payroll Taxes 15% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Operating Expenses $14,060 $14,060 $13,310 $12,560 $12,560 $12,560 $13,370 $13,535 $13,717 $13,916 $16,136 $16,377
Profit Before Interest and Taxes ($8,360) ($6,013) ($3,991) $3,049 $3,648 $4,281 $4,088 $4,566 $5,050 $5,553 $4,054 $4,564
EBITDA ($8,360) ($6,013) ($3,991) $3,049 $3,648 $4,281 $4,088 $4,566 $5,050 $5,553 $4,054 $4,564
Interest Expense $250 $239 $227 $215 $204 $205 $194 $182 $170 $159 $147 $133
Taxes Incurred ($2,583) ($1,875) ($1,265) $850 $1,033 $1,223 $1,168 $1,315 $1,464 $1,618 $1,172 $1,329
Net Profit ($6,027) ($4,376) ($2,953) $1,984 $2,411 $2,853 $2,726 $3,069 $3,416 $3,776 $2,735 $3,102
Net Profit/Sales -79.31% -40.78% -23.76% 9.53% 11.16% 12.70% 11.71% 12.72% 13.65% 14.55% 10.16% 11.11%
Pro Forma Cash Flow
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Cash Received
Cash from Operations
Cash Sales $7,600 $10,730 $12,425 $20,812 $21,611 $22,454 $23,277 $24,135 $25,023 $25,959 $26,920 $27,922
Subtotal Cash from Operations $7,600 $10,730 $12,425 $20,812 $21,611 $22,454 $23,277 $24,135 $25,023 $25,959 $26,920 $27,922
Additional Cash Received
Sales Tax, VAT, HST/GST Received 0.00% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
New Current Borrowing $0 $0 $0 $0 $0 $2,000 $0 $0 $0 $0 $0 $0
New Other Liabilities (interest-free) $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
New Long-term Liabilities $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Sales of Other Current Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Sales of Long-term Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
New Investment Received $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Subtotal Cash Received $7,600 $10,730 $12,425 $20,812 $21,611 $24,454 $23,277 $24,135 $25,023 $25,959 $26,920 $27,922
Expenditures Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Expenditures from Operations
Cash Spending $6,800 $6,800 $6,800 $6,800 $6,800 $6,800 $7,610 $7,775 $7,957 $8,156 $10,376 $10,617
Bill Payments $224 $6,806 $9,085 $9,172 $14,074 $12,613 $13,017 $13,159 $13,518 $13,885 $14,254 $14,063
Subtotal Spent on Operations $7,024 $13,606 $15,885 $15,972 $20,874 $19,413 $20,627 $20,934 $21,475 $22,041 $24,630 $24,680
Additional Cash Spent
Sales Tax, VAT, HST/GST Paid Out $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Principal Repayment of Current Borrowing $750 $750 $750 $750 $750 $750 $750 $750 $750 $750 $750 $1,040
Other Liabilities Principal Repayment $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Long-term Liabilities Principal Repayment $800 $800 $800 $800 $800 $800 $800 $800 $800 $800 $800 $800
Purchase Other Current Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Purchase Long-term Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Dividends $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Subtotal Cash Spent $8,574 $15,156 $17,435 $17,522 $22,424 $20,963 $22,177 $22,484 $23,025 $23,591 $26,180 $26,520
Net Cash Flow ($974) ($4,426) ($5,010) $3,290 ($813) $3,491 $1,100 $1,651 $1,998 $2,368 $740 $1,402
Cash Balance $23,026 $18,600 $13,589 $16,879 $16,066 $19,557 $20,657 $22,308 $24,307 $26,675 $27,415 $28,817
Pro Forma Balance Sheet
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Assets Starting Balances
Current Assets
Cash $24,000 $23,026 $18,600 $13,589 $16,879 $16,066 $19,557 $20,657 $22,308 $24,307 $26,675 $27,415 $28,817
Inventory $2,000 $1,900 $2,683 $3,106 $5,203 $5,403 $5,614 $5,819 $6,034 $6,256 $6,490 $6,730 $6,980
Other Current Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Current Assets $26,000 $24,926 $21,282 $16,696 $22,082 $21,469 $25,170 $26,476 $28,342 $30,562 $33,165 $34,145 $35,797
Long-term Assets
Long-term Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Accumulated Depreciation $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Long-term Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Assets $26,000 $24,926 $21,282 $16,696 $22,082 $21,469 $25,170 $26,476 $28,342 $30,562 $33,165 $34,145 $35,797
Liabilities and Capital Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
Current Liabilities
Accounts Payable $0 $6,503 $8,785 $8,701 $13,654 $12,180 $12,578 $12,709 $13,055 $13,410 $13,786 $13,581 $13,972
Current Borrowing $9,290 $8,540 $7,790 $7,040 $6,290 $5,540 $6,790 $6,040 $5,290 $4,540 $3,790 $3,040 $2,000
Other Current Liabilities $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Subtotal Current Liabilities $9,290 $15,043 $16,575 $15,741 $19,944 $17,720 $19,368 $18,749 $18,345 $17,950 $17,576 $16,621 $15,972
Long-term Liabilities $24,000 $23,200 $22,400 $21,600 $20,800 $20,000 $19,200 $18,400 $17,600 $16,800 $16,000 $15,200 $14,400
Total Liabilities $33,290 $38,243 $38,975 $37,341 $40,744 $37,720 $38,568 $37,149 $35,945 $34,750 $33,576 $31,821 $30,372
Paid-in Capital $55,000 $55,000 $55,000 $55,000 $55,000 $55,000 $55,000 $55,000 $55,000 $55,000 $55,000 $55,000 $55,000
Retained Earnings ($62,290) ($62,290) ($62,290) ($62,290) ($62,290) ($62,290) ($62,290) ($62,290) ($62,290) ($62,290) ($62,290) ($62,290) ($62,290)
Earnings $0 ($6,027) ($10,403) ($13,356) ($11,372) ($8,961) ($6,108) ($3,382) ($313) $3,103 $6,879 $9,614 $12,716
Total Capital ($7,290) ($13,317) ($17,693) ($20,646) ($18,662) ($16,251) ($13,398) ($10,672) ($7,603) ($4,187) ($411) $2,324 $5,426
Total Liabilities and Capital $26,000 $24,926 $21,282 $16,696 $22,082 $21,469 $25,170 $26,476 $28,342 $30,562 $33,165 $34,145 $35,797
Net Worth ($7,290) ($13,317) ($17,693) ($20,646) ($18,662) ($16,251) ($13,398) ($10,672) ($7,603) ($4,187) ($411) $2,324 $5,426